Refund policy

*We do not accept returns of custom products, international orders, or returns made more than 60 days after delivery.

Cancellations

• For stock products, cancellation notices must be received at least 24 hours before the shipment date, and may be subject to a restocking fee at our discretion.
• For custom products, if you cancel before production has started, we may be able to accommodate your request, but we cannot guarantee cancellation. Once a custom order reaches the factory floor, we cannot issue any refunds. Orders usually reach the factory floor within 48 hours of approval. Some unusual or very large orders of stock products may be processed as custom orders and will be non-returnable.