Shipping policy

  • Flat Rate Shipping
    • Our shipping rates are based on order value.
    • Shipping rate start at $10 for orders from $0 to $75.
    • Rates increase by $5 for every $75 there after.
    • The example to the right will continue as cart value grows.
    • Shipping will be calculated during the checkout process.
     Cart Value Shipping Charge
    $0 to $75 $10
    $75 to $150 $15
    $150 to $225 $20
    $225 to $300 $25
    $300 to $375 $30
    $375 to $450 $35
  • Processing begins the day that you finalize your design. Most stock items are shipped in 5-7 days. Most custom orders are shipped in 2-4 weeks. For rush orders, please email our customer service department signstore@ss1897.com. Orders may be divided into multiple shipments. Orders can be tracked in the Account tab. Unless otherwise specified, all delivery dates are estimates only.

  • We base shipping costs on the amount of items purchased. We do not charge any handling fees. Under some circumstances, we may offer promotional shipping rates, at our sole discretion. Not all items are eligible for promotional shipping. We will indicate during the checkout process whether a particular item is eligible for promotional shipping.

  • Domestic Shipping: Most SmartSign products can be shipped to all U.S. addresses, including Puerto Rico, the Virgin Islands, and APO/FPO addresses. Heavy, oversized, and other such items can only be shipped to the continental U.S. and/or via standard delivery, depending on the item. APO/FPO orders are shipped standard delivery only.

  • International Shipping: Most products can be shipped internationally. If outside the United States, brokerage fees, taxes and duties may apply. Promotional shipping applies only to items shipped within the 48 contiguous United States. International orders must be prepaid prior to shipping. Some heavy or oversized items cannot be shipped internationally. We do not accept international returns.